VANAD Aloha attend Customer Contact Expo September 27 London.
With customers expecting a seamless experience throughout their journey, the role of customer service is no longer confined solely to the contact centre but to every single interaction across the customer journey.
To keep step with that change, the Customer Experience Zone will concentrate more on the overall customer experience, providing Heads of Customer Service, Customer Experience and Contact Centres with focused seminars and technology providers to meet their changing needs.
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Following on from the sell-out success of June’s UKAuthority ‘Rise of the Bots’, and in response to both audience demand and the rapid pace of technology change, UKAuthority will be hosting ‘Return of the Bots’ on 14th November 2017 in central London.
We are proud to announce we will be sponsoring this event and making ourselves available to provide delegates with insight and understanding of Robotic Process Automation technology.
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